The food had to be in there for several days it was rotten. Our room, 7010 there was food left in the small refrigerator that sat on 2x4’s, not mounted when you open it, it would fall over. Check in was smooth, we were suppose to stay for 5 days, 2 rooms.

We met our daughter from out of state who also rented a room. We have stayed at this hotel several times before and told anyone at this event to stay here. We wanted to stay here because it was away from the strip and we went for an event that required a regular truck and trailer. I have know idea what the $35 resort fee is for, certainly not pool amenities or TV service. Casino and restaurants are okay but my recommendation would be to sleep off property. Not sure if this is a housekeeping service or not, either way just another inconvenience and annoyance.

On this particular morning we were also woken up at 6:00 by an alarm clock that we did not set and could hear the alarm in the vacant room next door go off within 5 minutes. It was obvious by the professionally produced sign that this is not an uncommon occurrence. The regular hours of the pool are 10:00 to 7:00 and after killing a morning to wait until they open, we were greeted with a sign that delayed the opening until 11:00. The front desk workers I have had are borderline rude, the kings size beds are undersized and are comparable to sleeping on a futon, no cable TV only local channels with spotty reception and the pool hours are ridiculous for a 'resort and spa' experience. I have stayed several times expecting it to get better but it doesn't. Overall not a terrible experience but not one that makes me want to come back.Īliante appears very nice when you arrive and the front entrance valet greeters make you feel welcomed but the experience ends there. I would have to park in the lot across the lot from the hotel which is extremely inconvenient considering I was only going to the hotel and not the casino and I was a solo female. At most I saw them use one row in the actual parking lot! It was very hard to find parking at night and a pain when they only have one entrance open to get in. The other thing is I’m seriously annoyed at how much parking space valet took! They had nearly three rows of parking for valet plus two side lots. I never heard back from them after that either. The wifi was not working while we were there too and they said everyone was having problems and signal is pretty bad in the hotel. The rooms could stand a little bit of updating, our fridge was barely working even when turned on max, the tv is outdated, and the bed was very stiff.

This experience though brought some things to my attention. After staying here last year to visit family I was pleasantly surprised at such a nice hotel in NLV.

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